Plan your encounter

HEART-STOPPING. PULSE-POUNDING. BREATHTAKING.
THE ULTIMATE UNDERSEA EXPERIENCE.

OPENING OCTOBER 6, 2017 • TICKETS ON SALE NOW

TICKETING INFORMATION

This is a walk-through experience and lasts approximately 90 minutes.

May not be suitable for children under 6.   Read More

A portion of the proceeds from your ticket purchase supports the National Geographic Society’s nonprofit work in conservation, exploration, research, and education.*

HOURS OF OPERATION

Open daily at 10:00am
Sunday–Thursday until 10:30pm
Friday & Saturday until 12 midnight
(Last ticket sold one hour prior to closing)

GETTING HERE

National Geographic Encounter: Ocean Odyssey
is located in Times Square at 226 West 44th Street
between 7th Avenue and 8th Avenue, New York, NY 10036

BY SUBWAY
42nd Street Station – Times Square
1, 2, 3, 7, N, Q, R & S
42nd Street, Bryant Park Station
B, D, F & M
42nd Street, Port Authority Station
A, C or E

 

*National Geographic Society receives funds from National Geographic Partners LLC, funded in part by your purchase. To learn more, visit www.natgeo.com/info.

Frequently Asked Questions

General

  • What are the hours of operation?

    Sunday–Thursday: 10:00am–10:30pm (last ticket sold 9:30pm)
    Friday–Saturday: 10:00am–12 midnight (last ticket sold 11:00pm)
    The Box office will open 30 minutes prior to daily scheduled opening for ticketing only.

  • Is the experience appropriate for all ages?

    The recommended age for the experience is 6 years and older. National Geographic Encounter: Ocean Odyssey is an immersive, interactive cinematic experience. Some scenes within the experience may not be suitable for young children. We recommend parents use their own judgement regarding their child’s abilities. All children regardless of age must purchase a ticket to enter the experience.

  • Is National Geographic Encounter: Ocean Odyssey accessible to guests with disabilities?

    We are committed to ensuring that all of our guests receive a world-class entertainment experience. The experience is accessible to individuals with disabilities. If you have any concerns about your visit, please contact our Guest Services office at info@natgeoencounter.com in advance of your visit.

  • Are strollers allowed?

    Strollers are not permitted within the experience. Should you need to bring a stroller with you, you will be required to check it at our coat check desk. Please note that stroller storage space is limited.

  • Can I bring food or drinks?

    No outside food or drinks are allowed within the experience. Closed water bottles are permitted.

  • How much time do I need to plan for the experience?

    You should allow approximately 90 minutes to complete your visit.

  • Can we bring our luggage with us?

    For security reasons, large bags and luggage are not permitted. Smaller bags are permitted and are subject to search upon entry. Management reserves the right at its discretion to require guests to check any items or articles considered unsuitable for the experience.

  • Can I take pictures or use my cell phone?

    Photographs are strictly prohibited in the first half of Ocean Odyssey, during which you will be experiencing immersive and interactive media, and photography will diminish the power of the experience for all guests.

    The second half of the experience is our "digital ocean playground" where you are encouraged to take pictures. Signs will be clearly displayed to indicate when photography is allowed again.

  • Will I get wet?

    No, you won’t literally get wet! Although we are pleased to provide you with an incredible experience in which you feel like you are truly going below the surface of the ocean!

  • Does National Geographic Encounter: Ocean Odyssey host private parties or special events?

    We have a state-of-the art private event space and offer a variety of options for your event! If you are interested in hosting your next event with us, please contact or by phone at (646) 439-2070 or visit our website.

  • Is the experience in multiple languages?

    The first part of the experience is a visual experience with immersive sounds of the ocean. Language translations are integrated into the post-show attraction, the second part of the experience; subtitles in Spanish, French, Portuguese, German, Japanese and Chinese will be available during that time.

  • I lost something. Whom do I contact?

    You can come to our Guest Services Desk located on the experience level at the bottom of the escalator or you can email us at info@natgeoencounter.com to check if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.

Ticketing