Plan your encounter

HEART-STOPPING. PULSE-POUNDING. BREATHTAKING.
THE ULTIMATE UNDERSEA EXPERIENCE.

NOW OPEN

TICKETING INFORMATION

Purchasing a ticket in advance online is highly encouraged and enables you to select your entry time slot. If you did not purchase tickets in advance, you can purchase them on-site for the next available entry time slot. Read More

A portion of the proceeds from your ticket purchase supports the National Geographic Society’s nonprofit work in conservation, exploration, research, and education.*

HOURS OF OPERATION

Open daily at 10:00am
Sunday–Thursday until 10:30pm
Friday & Saturday until 12 midnight
(Last ticket sold one hour prior to closing)

GETTING HERE

National Geographic Encounter: Ocean Odyssey is located in Times Square at 226 West 44th Street between 7th Avenue and 8th Avenue, New York, NY 10036

BY SUBWAY
42nd Street Station – Times Square
1, 2, 3, 7, N, Q, R & S
42nd Street, Bryant Park Station
B, D, F & M
42nd Street, Port Authority Station
A, C or E

 

*National Geographic Society receives funds from National Geographic Partners LLC, funded in part by your purchase. To learn more, visit www.natgeo.com/info.

Frequently Asked Questions

General

  • What are the hours of operation?

    Sunday–Thursday: 10:00am–10:30pm (last ticket sold 9:30pm)
    Friday–Saturday: 10:00am–12 midnight (last ticket sold 11:00pm)
    The Box office will open 30 minutes prior to daily scheduled opening for ticketing only.

  • Is the experience appropriate for all ages?

    The recommended age for the experience is 3 years and older. Children two and under do not need a ticket to enter.

  • Is National Geographic Encounter: Ocean Odyssey accessible to guests with disabilities?

    The experience is accessible to individuals with disabilities. Additionally, we have a limited number of complimentary wheelchairs available on a first-come, first-served basis. National Geographic Encounter: Ocean Odyssey is an immersive, interactive cinematic experience and at times includes loud sound effects and large imagery which may be challenging for some. If you have any concerns about your visit, please contact our Guest Services office at info@natgeoencounter.com in advance of your visit.

  • Are strollers allowed?

    Strollers are not permitted within the experience. Should you need to bring a stroller with you, you will be required to check it at our coat check desk. Please note that stroller storage space is limited.

  • Can I bring food or drinks?

    No outside food or drinks are allowed within the experience. Closed water bottles are permitted.

  • Can we bring our luggage with us?

    For security reasons, large bags and luggage are not permitted. Smaller bags are permitted and are subject to search upon entry. Management reserves the right at its discretion to require guests to check any items or articles considered unsuitable for the experience.

  • Can I take pictures or use my cell phone?

    Yes photography is allowed, however, flash photography and video are not permitted.

  • Will I get wet?

    No, you won’t literally get wet! Although we are pleased to provide you with an incredible experience in which you feel like you are truly going below the surface of the ocean!

  • Does National Geographic Encounter: Ocean Odyssey host private parties or special events?

    We have a state-of-the art private event space and offer a variety of options for your event! If you are interested in hosting your next event with us, please contact or by phone at (646) 439-2070 or visit our website.

  • Is the experience in multiple languages?

    Language translations are integrated in our Explorer Hall.  Subtitles are in Spanish, French, Portuguese, German, Japanese and Chinese.

  • I lost something. Whom do I contact?

    You can come to our Guest Services Desk located on the experience level at the bottom of the escalator or you can email us at info@natgeoencounter.com to check if we have your item. If the item you have misplaced has your contact information, we will contact you if we find it.

Ticketing